Business Communication and Negotiation Skills
Master how to express yourselve clearly and to the point in all business communications and negotiations.
About the Course
Whether written or spoken, business communication is central to all business transactions and engagements. Yet the ability to communicate effectively is becoming an increasingly rare skill, especially among the younger generation of our workforce, no thanks to "freestyle" SMS messaging and falling educational standards.
This presents new challenges in professional business communication and negotiating situations. The result may include lost revenue and interpersonal conflicts. The problem is so endemic that quality assurance gate-keepers in some companies are created to review out-going communications. But because the gatekeeper can only do so much, many leading organizations expose their employees to professional business communication and negotiating skills training to enhance overall organizational development strategy.
This 3-day comprehensive course teaches participants to express themselves clearly and to the point in all business communications and negotiations.
Course Content
- The Communication Model
- Common Problems With Technical and Business Reports?
- The Psychology of Communication
- The Five C's of Report Writing
- Steps to Quality Report Writing
- Guidelines for Designing the Report -Using Numbers, Abbreviations, Acronyms, Tables, Charts & Graphs, Caps and Small Letters
- Writing & Editing the Report
- Developing a Compelling Presentation
- The Presentation Challenge
- Designing a Compelling Presentation
- Delivering a Compelling Presentation
- Applying the negotiating framework (concepts and cases)
- Qualities of a good Negotiator
- Forms and Types of Negotiations
- Sources of Power in Negotiation
- The Negotiation Schedule
- Techniques of Negotiation
- Culture and Political issues in Negotiation
- Negotiating as a Team (economist, business analyst, procurement specialist, geologist, lawyer etc)
- Negotiation in practice: role plays and video demos
Reviews
The course on Business Communication and Negotiation Skills was incredibly enlightening
The training sessions were well-structured and paced. Also, the use of multimedia and group exercises kept everyone actively involved.
I highly recommend OGS Learning Solutions for your leadership training in Nigeria
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